the technology that drives automation
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Digital transformation is one of the most outstanding trends of recent years. To promote this digitization, it is necessary to implement technological tools that allow companies to gain efficiency and optimization of processes and resources. Among such tools are technologies that offer automation.
Automation allows companies to eliminate or reduce manual, repetitive tasks, meet customer demands more quickly and efficiently, reduce errors, increase productivity or integrate logical databases, systems and services, among other benefits.
Low-code or low code enables end-to-end process automation
Automation is essential to manage, modify and adapt not only the IT infrastructure, but also all the company’s processes, allowing its workers to focus on other more complex tasks that add value to the business and allow them to innovate.
In recent years, low-code technology has been postulated as one of the best solutions for automation. The reason for the increased use of this technology is that application development platforms abstract the technical complexities associated with automating processes and allow applications to be built more quickly in a collaborative manner, so that all stakeholders participate in the creation, visually and simple.
Low-code or low code enables the automation of end-to-end processes since it connects data, logic, systems and services in an agile and efficient manner. Low-code automation reduces the time not only for manual tasks, but also for launching products, services and/or new business models.
According to Gartner, by 2024, low-code application development will be responsible for more than 65% of application development activity and 75% of large enterprises will use at least four low-code development tools for both application development and application development. computer applications and for departmental development initiatives.
Examples of automation processes using low-code:
● Complex workflows and processes: Process documents and requests that were previously handled via email, phone, or in-person interactions.
● Incident and Service Management: Employees who need to plan, report, and track activities based on the fieldwork they are doing.
● Customer-oriented processes: customer interaction, online transactions, e-commerce solutions, online portals, etc.
In short, organizations need to implement automation tools that suit their needs, are scalable and flexible in order to meet automation objectives at the process or strategic level, and allow them to remain competitive while raising their level of digitization.