The IT department, key to business innovation

The IT sector in Spain is constantly growing. However, for this growth to continue, cybersecurity cannot be secondary, a strong and secure infrastructure must be established. This feeling is shared by 90% of Spanish managers, who consider the IT department to be key on the road to business innovation.

Following this line, ManageEngine has published its report “IT at Work: 2022 and Beyond”, where the different parts of the sector in Spain are addressed, in addition, it reveals that workers are valuing their IT departments more, while, in contrast , IT experts say they do not feel heard on many occasions.

“The report makes it clear that the sector is constantly growing. Proof of this is the increased confidence of decision makers in IT departments. In relation to this, robust IT infrastructures must be implemented in Spanish companies, and most importantly, secure”, explains Sridhar Iyengar, General Director of Zoho Europe.

IT sector in Spain

The following conclusions are drawn from the report in relation to the state of the sector in our country:

• Hybrid work: The pandemic has played a direct role in the ICT sector, so much so that the report reveals that 89% of companies consider that collaboration between this department and others has increased as a result of Covid.

Therefore, has the employee been taken into account? With the implementation of hybrid work, 1 out of 6 experts explains that they were consulted when making this decision, while 57% affirm that they were also consulted on other issues such as relations with security, customer service to the client, as well as other operations.

Security and innovation, outstanding keys to ensure that the IT department continues its path towards business innovation

• Business Innovation: 90% of the managers of Spanish companies agree that the departments participate more than ever in the business innovation process. However, 75% of decision makers in these departments agree that their organization should have supported them more in the last two years.
• Cybersecurity: Only 9% of managers believe that everyone in the organization should be responsible for protecting their organization from cyberattacks. 55% of the professionals expressed that their greatest concern is receiving adequate training from the organization to improve their skills and 41% would like to have more responsibility.
• Main obstacles: the main obstacles for employees to take full advantage of technologies are lack of training (45%) and the evolving nature of technology (44%).