Telecommunications must accelerate their digitization
is the headline of the news that the author of WTM News has collected this article. Stay tuned to WTM News to stay up to date with the latest news on this topic. We ask you to follow us on social networks.
The telecommunications sector in Spain does not present the dream data, and that is that only 22% of the operators have completed their digitization process. To delve into the subject, Praxedo has produced a report on this sector, in which aspects such as regulation, pressure on prices and, therefore, on margins, or the attraction and retention of talent are analyzed.
Considered a critical industry, the heterogeneity of the companies that make it up describes a panorama in which, despite the progress made in digitization, there are still many areas and opportunities for improvement.
“At Praxedo we firmly believe that technology can transform the work of all companies. Field service management solutions such as Praxedo make it possible to professionalize technical work, facilitating the day-to-day work of the teams and thus offering a higher quality service”, says Jaime Urquiza, Country Manager of Praxedo Spain.
Digitization Status
According to the report carried out, 58% of telecommunications operators in our country recognize that the traceability of their operations can be improved. A digitization that, without a doubt, will bring new business opportunities, profitability and competitiveness to the companies that are part of this industry.
Likewise, it also highlights that only 42.9% of companies have an ERP solution and only 14% admit to having some type of solution for planning, assigning and processing work orders.
Radiography of the telecommunications sector in Spain: Only 22% of operators have completed their digitization process
This reveals a truly manual management of daily work and, consequently, a lack of efficiency in the processes which, together with the challenges of the sector, is an obstacle to the competitiveness of companies.
Telecommunications in Spain
The telecommunications sector in Spain is currently made up of 3,497 telecommunications operators and 12,863 installers. Among all of them, companies with thousands of employees coexist, but also a large number of freelancers, which ensures that 80% of the business is carried out by 20% of the companies.
The strong competition in prices has caused the sector to experience continuous processes of concentration. Something that will continue to happen in the future, in which companies that have a higher degree of digitization will come out stronger.