Ingesan achieves efficiency in backoffice operations

Ingesan, the OHLA Group’s services subsidiary, has completed the digitization of its back office with the implementation of a new ERP in the cloud (Oracle Cloud) that simplifies and automates the company’s financial and purchasing processes, eliminating repetitive tasks and providing robust information for decision making.

For Ingesan, a very important part of the management of its business is related to the employees, the company’s main asset. As an outstanding project is the Digitization of Employee Files, and its integration with our payroll calculation tool, the purpose is to have the employee files in a document manager and thereby promote the reduction of paper and time savings of management

Company Digital Strategy

Ingesan has continued to make progress in its Digital Transformation process, as a strategic pillar to accelerate the competitive advantages of the business while generating a new way of providing services in a sustainable manner.

The Karan plan, “Strategic Framework for Digital Transformation 2021-2023”, is launched: articulating around 3 axes of transformation and whose essential lever is Innovation. This Strategic plan has been awarded by Forética within the “Jobs 2030-Future of work” project and is part of a roadmap where the most important initiatives are compiled for their impact, results and potential to contribute to a fair transition to the future of people-centered work.

Innovation governance model

Ingesan has launched its innovation governance model, through the creation of new bodies to channel it, establishing a systematic process of exploration and continuous improvement in favor of obtaining new ideas and pilots aimed at generating value. for the company and its business units.

Ingesan has continued to advance in its Digital Transformation process, as a strategic pillar to accelerate the competitive advantages of the business

As a channeling tool for innovation and an incubator of ideas for the company, Ingesan launches the “Landscape Monitor” tool under the governance of the ODIN innovation office, which, through a lean startup methodology, selects those initiatives to be addressed.

The initiatives are developed iteratively using an agile methodology and are tested on end users through the Sandboxes that are underway with various City Councils.

Throughout 2021, more than 240 initiatives are collected and studied, launching 4 new innovation groups, which are added to the already existing growth cells through the entrepreneurial initiative.

Innovation

Throughout 2021, the company has carried out a study of the existing technologies on the market and their level of maturity within Ingesan, carrying out an analysis of applicability and prioritization in each of our business lines.

Based on this study, Innovation programs are projected (by line of business and horizontal) to be executed in the next two years, which improve the service provided through its modernization, efficiency, and the exploration of new lines of diversification. of the current business

In the FM business, projects are carried out with BIM technology, and pilots combining it with the so-called Digital Twin, integrating it with the existing management tools in the fields of operation, maintenance and health and safety. In this way, we expand the scope of management of a physical asset in a digital way, which allows us to study and establish in greater depth the most efficient, safe and sustainable exploitation formulas throughout its life cycle.

At the same time, during 2021 Ingesan has intensified its commitment to the modernization of services through new tools for the digitized management of processes in operations. The application of new technologies is also an opportunity to strengthen collaboration with customers and enhance interaction with citizens.

Vera: New R&D&i product of the Company

In the social area, the company has developed an ad-hoc Social Services Platform aligning Ingesan’s experience in Socio-Health services with the needs of the users of our services.

The “Vera” technology is the industrial property of the company and is registered in Safe Evidence, which combines qualified time stamps with advanced electronic signatures with Blockchain technology, offering total security and legal support.

Vera is developed under the highest standards within the OHLA Ingesan R&D&i Management System, certified UNE 166:002:2014 (No. ES14/15462): “Research, Development and Innovation in: digitization, technology , techniques and systems for the processes, equipment, methodology and management applied and developed in urban services, maintenance, energy services, cleaning, socio-health care and works, both in buildings and on public roads.”