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The Spotify music application has admitted this Tuesday, at 7:20 p.m. (Spanish time), that its service “does not work well” and that “they were seeing what was happening”. In just 20 minutes, more than a million tweets from around the world lamented the fall. The app kicked users out of the service and forced them back in, which was not possible.
Everything’s looking much better now! Give @SpotifyCares a shout if you still need help.
— Spotify Status (@SpotifyStatus) March 8, 2022
The service has recovered about an hour after it went down. The company for now has not given explanations beyond a tweet announcing that “everything looks better now.”
The messaging app Discord has also announced problems around the same time: “We are aware of an issue causing messages to fail and are working on a fix,” the message read. “It’s time to go out,” they joked in a later message.
Discord has returned to its normal activity about 30 minutes after Spotify, with a message warning that not all services were working perfectly.
Discord is back up and running for messages, calls, and streams! We are still working on a few things like attachments and typing events, but those should come back online soon.
Thanks for the patience everyone~
— Discord (@discord) March 8, 2022
There is no indication for now that both falls have had any link. Spotify’s official response has been to direct people to the tweet announcing that they are working on it. However, on the usual page to see drops in services, Downdetector, there are apparently other companies with a problem, but, for now, none have confirmed serious drops.
We’re aware of an issue causing message failures and are working on a fix.
Apologies for the disruption & thx for hanging tight! https://t.co/rq97JXSEFv
— Discord (@discord) March 8, 2022
The Spotify internet access page has also shown a 500 error, which barely clarifies something of what is happening: it is a common error that indicates the lack of access to the service, but not the precise reason.
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